VARIOUS PROBLEMS WITH 2002 HYUNDAI SANTA FE.*MR THE CONSUMER FEELS SHE MAY HAVE MADE THE WRONG CHOICE WHEN PURCHASING THE VEHICLE. THE CONSUMER RECEIVED FALSE HORSEPOWER ADVERTISEMENT CLASS ACTION LAWSUIT INFORMATION FROM THE MANUFACTURER A MONTH AFTER THE VEHICLE WAS PURCHASED. AN ECM REPROGRAMMING RECALL WAS RECEIVED BUT ONCE THE REPAIRS WERE MADE ANOTHER PROBLEM SURFACED. THE CONSUMER ATTEMPTED TO HAVE THE PROBLEM CORRECTED THREE TIMES BUT THE NOISE RECURS NOW LOUDER THAN EVER. THE CONSUMER HEARD A CLUNKING NOISE WHEN BACKING. THE TECHNICIAN DETERMINED THAT THE PROBLEM WAS THE FRONT AXLE ASSEMBLY. *NM
2002 Santa Fe Santa FE Trailer
Owners filed 44 complaints about this vehicle with federal regulators, most often about the vehicle speed control. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Visibility › Windshield | 4 | 1 | 0 | 0 | |
| Vehicle Speed Control | 4 | 2 | 0 | 0 | |
| Power Train › Automatic Transmission | 3 | 0 | 0 | 0 | |
| Suspension › Rear | 2 | 0 | 0 | 0 | |
| Steering | 2 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor | 2 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline | 2 | 0 | 0 | 0 | |
| Electrical System › Alternator/Generator/Regulator | 2 | 0 | 0 | 0 | |
| Electrical System | 2 | 0 | 0 | 0 | |
| Wheels › Lugs/Nuts/Bolts/Studs | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsNOISE IN FRONT END SINCE JULY 2002. TOOK CAR TO DEALER APPROX 8 (EIGHT) TIMES SINCE JULY 2002. ON OR ABOUT APRIL 2004 I WAS NOTIFIED - SOR # 29180-ARM & RACK,BUSHING TO BE REPLACED PROBLEM STILL OCCURS AS OF JULY 2004 SITUATION IS WORSE THAN BEFORE. *AK THE CONSUMER REQUESTED STATUS. *SC *JB
WHILE TRAVELLING AT 65 MPH ON A HIGHWAY (STRAIGHT UP AN INCLINE), FRONT LEFT WHEEL AND TIRE BECAME DETACHED FROM THE HUB. WHEEL AND TIRE REMAINED INTACT AFTER SEPARATION FROM HUB AND BOUNCED DOWN THE HIGHWAY, INDICATING TIRE PRESSURE WAS MAINTAINED ENOUGH TO BOUNCE HIGH IN THE ROADWAY. UPON INSPECTION, LUG STUD BOLTS WERE MISSING FROM THE HUB. THERE WAS ALSO A CRACK IN THE HUB THROUGH ONE OF THE LUG STUD BOLT HOLES. THE POLICE CHECKED THE ROAD FOR ANY HAZARDS WHICH MIGHT HAVE CAUSED THE PROBLEM, BUT NONE WERE FOUND. DRIVER EXPERIENCED EXTREMELY SHORT DURATION OF INCONSISTENCY OF VEHICLE HANDLING IMMEDIATELY PRIOR TO WHEEL SEPARATION. *AK
PLASTIC ON CHILD SEAT IS BOWING WITH PRESSURE. *MR UPON INSTALLATION OF THE SNUG RIDE BASE WITH ADJUSTABLE FOOT IN FROST OUTRIGHT POSITION, WHEN PRESSURE WAS APPLIED TO PLACE THE SEAT BELT SNUG, THE ADJUSTABLE FOOT POPPED INTO THE CENTER SLOT. *SC *JB
EXPERIENCED DELAY AND HARSH SHIFT INTO DRIVE AND REVERSE SINCE 06 JANUARY 2004. BROUGHT IT TO THE DEALER AND PARTS WERE ORDERED. AUTO IS NOT DRIVABLE AND HAS BEEN AT THE DEALERS SHOP SINCE 02 FEBRUARY 2004. DEALER SAYS THE PART IS ON A "NATIONAL BACK ORDER. *JB
GRINDING NOISE COMING FROM FRONT WHEELS.CONTACTED DEALERSHIP SERVICE BUT ISSUE IS TAKING LONG TO BE RESOLVE.AFTER CHECKING NHTSA,REALIZED THERE WAS A TSB ON THE ISSUE(SERVICE BULLETIN # 0340002).MANUFACTURER IS OBVIOUSLY AWARE OF THE ISSUE BUT NOT ACTING ON THE ISSUE.*AK
THE CONSUMER WAS INFORMED VEHICLE FAILED TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD 120. *PH THE CONSUMER FEELS HYUNDAI SHOULD RECALL THE VEHICLE INSTEAD OF HAVING THE CONSUMER AFFIX A NEW LABEL OVER THE ORIGINAL LABEL. *MR *NM
RECALL NO. #03V520000 CONCERNING TIRE PRESSURE LABEL: THE DRIVER'S SIDE FRONT TIRE WAS COMPLETELY BALD. CONSUMER FELT THAT THE BALDNESS WAS A DIRECT RESULT OF IMPROPER TIRE PRESSURE. MANUFACTURER INSISTED THAT THEY WERE NOT RESPONSIBLE FOR THE WEAR OF THE TIRE.*AK
STEERING COMPLETELY FAILED. *LA
WHILE DRIVING APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY DECELERATED. THE DRIVER HAD TO MANUALLY ACCELERATE TO GET THE VEHICLE UP TO SPEED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *JB *PH *NLM
WHILE DRIVING HEARD A KNOCKING NOISE THAT WAS COMING FROM REAR END. THIS CAUSED THE TRANSMISSION TO FAIL. VEHICLE TOWED TO DEALER FOR ANALYSIS, AND MECHANIC REPLACED THE DRIVELINE. *AK
OWNER MANUAL STATED VEHICLE WAS EQUIPPED WITH AN ISO FIX SYSTEM, BUT SYSTEM WAS NEVER INSTALLED. *AK
I AM SINGLE AND NO ONE ELSE HAS ACCESS TO MY CAR, I FUEL IT MYSELF, AND I HAVE HAD THE VEHICLE IN FOR THE ENGINE LIGHT COMING ON, THEY STATED THE GAS CAP IS NOT TIGHT. I CLICK IT 4 TIMES EVERY TIME TO MAKE SURE SINCE THEY SAID IT WILL COST $ 75.00 TO RESET IT AS IT DOES NOT RESET ITSELF. THIS TIME WHEN I TOOK IT IN, THE LIGHT CAME ON THEN WENT OFF THEN CAME ON AGAIN, SO SINCE IT DOES NOT SET ITSELF AND THE CAP WAS NOT LOOSE (I CHECKED FIRST THING), THEN I DO NOT SEE HOW THEY CAN SEE IT IS LOOSE. I EVEN ASKED THEM IF MAYBE THERE WAS A CRACK IN THE CAP OR WHY IT CAME LOOSE, THEY SAID THEY DID NOT KNOW IT WAS JUST LOOSE. I THINK THERE IS A SENSOR PROBLEM OR GAS CAP CRACK OR PROBLEM BECAUSE THE CAP CAN NOT LOOSEN ITSELF NOR CAN VAPORS ESCAPE WHEN IT IS CLICKED 4 TIMES AND VERY TIGHT AND NOOELSE HAS ACCESS TO MY VEHICLE.*AK
2002 HYUNDAI SANTE FE.AVE HAD 3 ALTERNATORS AND BATTERIED REPLACED ON THIS VEHICLE. LAST WEEK THE THIRD WAS INSTALLED. VEHICLE STILL WILL NOT CRANK LIGHTS DIM WIPERS SLOW. RADIO CUTS OFF WHEN BRAKES APPLIED. ANTI BRAKE SYSTEM LIGHT COMES ON BATTERY LIGHT COMES ON AND THE LIGHTS FLASH WHEN CAR IS TURNED OFF AND KEY IS OUT OF IGNITION/.*AK
LUG STUD BOLTS FAILED ON ONE WHEEL. WHEN CHECKED DUE TO NOISE FROM THAT WHEEL THREE OF FIVE BOLTS WERE BROKEN OFF. I TRIED TO TIGHTEN ON OF THE TWO REMAINING NUTS, THINKING THE NUTS MAY HAVE JUST COME LOOSE, AND THE BOLT CAME OFF SHOWING ABOUT 10% OF THE BOLT REMAINED, THE REMAINDER HAVING ALREADY BROKEN.*AK
I HAVE THE ELECTRONIC CONTROL HVAC SYSTEM IN MY SANTE FE. THE AIR CONDITIONING WILL WORK NORMAL FOR A TIME PERIOD. THEN WHEN IT IS TURNED ON FROM THE OFF POSITION BY USING THE "AUTO" MODE IT WILL SOUND LIKE THE AIR IS BLOWING BUT ONLY A SLIGHT AMOUNT OF AIR WILL COME OUT. IF IT IS LEFT ON AND IN THE HIGH FAN MODE A DRIPPING SOUND CAN BE HEARD. THE SYSTEM WILL NOT RESET ITSELF UNTIL THE VEHICLE HAS BEEN TURNED OFF FOR A GOOD LENGTH OF TIME (SOMETIMES HOURS). THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS SAME PROBLEM. IT OCCURRED LAST YEAR (IN JULY AND AUGUST 2002) BUT WAS NOT FIXED UNTIL OCTOBER. THE DEALERS REMEDY WAS TO REPLACE THE TEMPERATURE PROBE IN THE SYSTEM. IT TOOK WEEKS TO GET THE PART IN AND BY THE TIME IT WAS ACTUALLY REPLACED THE OUTSIDE WEATHER WAS TOO COLD TO PROPERLY TEST THE SYSTEM. IT WAS OBVIOUSLY NOT THE RIGHT FIX BECAUSE IT IS STILL HAPPENING THIS SUMMER. THE VEHICLE IS GOING BACK AGAIN FOR REPAIR.*AK
CONSUMER STATES THAT THE CHECK ENGINE LIGHT IS CONSTANTLY ILLUMINATED. DEALER HAS INSPECTED SEVERAL TIMES BUT CANNOT DETERMINE CAUSE OR CODE.*AK
FRONT BRAKES SQUEALING,NOISE GOES AWAY WHEN BRAKE PEDAL PUSH. LESS THEN 13K MILES. SERVICE MANAGER SAYS THIS IS NOT UNUSUAL FOR THE SANTA FE. *NLM
THE WINDSHIELD HAS BEGAN TO CRACK FROM THE LOWER RIGHT-HAND CORNER (PASSENGER'S SIDE) UP ABOUT 16" IN AN "S" SHAPED PATTERN. THERE IS -NO- INDICATION OF A ROCK OR OTHER ITEM HITTING THE WINDSHIELD. I HAVE BEEN TOLD BY THE DEALERSHIP (FAIRFAX HYUNDAI, FAIRFAX, VA) THAT IT IS THE RESULT OF A ROCK -BUT- THERE IS -NO_ IMPACT CRATER TO SUGGEST THIS. WHEN QUESTIONED ABOUT "STRESS FRACTURES" I WAS TOLD -THOSE- OCCUR FROM THE "INSIDE-OUT" AND THAT THIS WASN'T A STRESS FRACTURE... I FIND THAT TO BE B.S. *AK
THE WINDSHIELD HAS BEGUN TO CRACK FROM THE LOWER LEFT HAND CORNER (DRIVER'S SIDE) UP ABOUT 12" IN AN "S" SHAPED PATTERN. THERE IS NO INDICATION OF A ROCK OR OTHER ITEM STRIKING THE WINDSHIELD. IT CAME UP OUT OF NOWHERE! *NLM THANKS, L. CHASE
20 of 44 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.