Car Problem DataNHTSA records

1999 Rolls-Royce Silver Seraph

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension › rear › shock absorber. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Rear › Shock Absorber1
000

2 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings02V187000
Filed Jul 15, 20022,085 vehiclesRolls-Royce Motors, Inc.

Defect. ON CERTAIN PASSENGER VEHICLES AND LIMOUSINES, THE LOW PRESSURE BRAKE FLUID FEED PIPE BETWEEN THE MASTER CYLINDER AND REMOTE RESERVOIR HAS THE POTENTIAL TO TRAP OR RETAIN AIR.

Risk. THIS AIR COULD ENTER THE MASTER CYLINDER CAUSING EXCESSIVE PEDAL TRAVEL AND PARTIAL FAILURE OF THE PRIMARY CIRCUIT, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE BOTH HOSES AND BRAKE FLUID RESERVOIR. OWNER NOTIFICATION BEGAN JULY 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ROLLS-ROYCE AT 1-800-777-6923.

Seats › Front Assembly › Seat Heater/Cooler99V139000
Filed Jun 4, 1999639 vehiclesRolls-Royce Motors, Inc.

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE THERMOSTAT REGULATING THE TEMPERATURE OF THE HEATED SEATS WAS INCORRECTLY POSITIONED DURING ASSEMBLY. THIS INCORRECT POSITIONING CREATES THE POTENTIAL THAT THE SURFACE OF THE HEATED SEAT CAN REACH AN UNACCEPTABLY HIGH TEMPERATURE.

Risk. IN EXTREME CASES, THIS COULD CAUSE DAMAGE TO ANY OBJECT IN CONTACT WITH THE SEAT CUSHION.

Remedy. DEALERS WILL INSTALL AN ADDITIONAL TEMPERATURE CONTROL WITH EACH SEAT EQUIPPED WITH HEATING ELEMENTS.

What owners reported

Newest filings
Suspension › Rear › Shock Absorber
Filed Aug 25, 2002FL

CONSUMER STATES THAT THE VEHICLE EXPERIENCED A HARD, STIFF RIDE, THE DEALER THAT THE VEHICLE WAS ORIGINALLY TAKEN TO COULD NOT REMEDY THE PROBLEM, HOWEVER ANOTHER DEALERSHIP COULD, THEY REPLACED THE REAR STRUTS AND FLEX HOSES. *SLC

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20020100Routine
20010100Routine
20000100Routine
1999 — this page1200Routine

Compare every Silver Seraph year →

Other Rolls-Royce models

All Rolls-Royce models →
Silver Spur 3Phantom 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 15, 2002. Source: NHTSA Office of Defects Investigation.