2014 Rolls-Royce Phantom

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

What owners reported

Newest filings
Unknown or Other
Filed Mar 28, 202147,000 milesFL

2014 I PURCHASED THE VEHICLE FROM PAUL MILLER ROLLS ROYCE IN NEW JERSEY. 2016 THE RIGHT PASSENGER WINDOW FRACTURED ON ITS OWN. NOT CAUSED BY IMPACT. PAUL MILLER REPLACED WINDOW UNDER WARRANTY. 2017 THE RIGHT PASSENGER WINDOW FRACTURED AGAIN ON ITS OWN. NOT CAUSED BY IMPACT. PAUL MILLER REPLACED THE WINDOW UNDER WARRANTY. 2019 I MOVED TO MIAMI BEACH, FL WITH THE VEHICLE. 2021 THE RIGHT PASSENGER WINDOW FRACTURED AGAIN ON ITS OWN. NOT CAUSED BY IMPACT. I BROUGHT THE CAR TO BRAMAN MIAMI ROLLS ROYCE. THEY DECLINED TO REPLACE THE WINDOW UNDER WARRANTY. RICKY WILDNER FROM BRAMAN STATED THAT THE LOCAL ROLLS ROYCE REPRESENTATIVE OFFERED A DISCOUNTED PRICE OF $5500 TO REPLACE THE WINDOW. HE FURTHER STATED THAT THE FRACTURE MAY HAVE BEEN CAUSED BY STORAGE IN FLORIDA HEAT. MATTHEW BOYER FROM BRAMAN STATED THAT HE FORMERLY WORKED FOR ROLL ROYCE MOTOR CAR AND THIS PROBLEM HAS NEVER OCCURED IN THIS MODEL. REPLACING THE WINDOW WITHOUT ADDRESSING THE CAUSE OF THE PROBLEM IS FUTILE. CONSIDERING THAT THE SAME WINDOW HAS BROKEN IN THE IDENTICAL MANNER 3 TIMES WITH NO IMPACT, EVEN IF I PAY TO REPLACE THE WINDOW, IT WILL LIKELY FRACTURE IN THE SAME MANNER AGAIN. I BELIEVE THAT IT IS LIKELY THAT THE DEFECT THAT CAUSED THE WINDOW TO FRACTURE IN SAME MANNER 3 TIMES IS A SIGNIFICANT SAFETY HAZARD. IT IS LIKELY THAT MY CONTINUING TO DRIVE THE VEHICLE DAILY WITH THE FRACTURED WINDOW IS A SIGNIFICANT SAFETY HAZARD.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20220100Routine
20210200Routine
20200100Routine
20190200Routine
20180100Routine
20160100Routine
20150100Routine
2014 — this page1000Routine
20130100Routine
20100100Routine
20091100Routine
20080100Routine
20060200Routine
20050100Routine
20041100Routine
20030100Routine

Compare every Phantom year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.