No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings18V529000
Filed Aug 13, 2018291 vehiclesErwin Hymer Group North America, Inc.
Defect. Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2015-2018 Roadtrek Zion motorhomes equipped with a side-facing sofa. Installation of the sofa may have resulted in damage to the vehicle's rear brake line, possibly reducing braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems," and number 106, "Brake Hoses."
Risk. Damage to the rear brake line can increase the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy. Erwin Hymer will notify owners, and dealers will replace the brake lines and the sofa bolts, as necessary, free of charge. The recall began October 1, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0012.
Equipment18V001000
Filed Jan 2, 20185,185 vehiclesErwin Hymer Group North America, Inc.
Defect. Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy. Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 13, 2018. Source: NHTSA Office of Defects Investigation.