2022 Rivian R1t complaints

On 9/23/23 at approximately 4:10pm, my Rivian R1T suffered a catastrophic failure of the left rear brake. After exiting the freeway, I was slowing for a traffic signal primarily using the regenerative brake feature. I applied light pressure to the brake pedal which initiated a left rear brake failure. I attempted to move the truck out of the traffic lane. The left rear wheel was locked and would not roll. Upon removing the aero cover from the wheel, I observed the brake caliper in an abnormal position. The wheel had a sizeable hole in the middle of it. I surmised that the brake caliper shifted position during braking and damaged the wheel. The vehicle was towed to the Rivian Service Center in Phoenix, Az. A representative at the Service Center has told me that the wheel would not roll because the brake caliper shifted into the center of the wheel preventing it from turning. They have withheld further information about the root cause until they can investigate further. Had this event occurred at higher speeds, I have no doubt it would have caused a loss of control of the vehicle when the wheel locked or perhaps as a result of an inability to slow the vehicle. Rivian is still investigating the root cause of the brake failure. The only warnings received occurred after the event. I was presented with a Parking Brake Service Needed warning, and an indicator that no drive modes could be selected.

ACC phantom brakes on highways causing dangerous situations with vehicles following behind and also causing driver panic events particularly when phantom braking occurs most commonly on bends of highways or on single lane highways where it reacts to oncoming traffic. The most common way phantom braking triggers is while traveling on single lane highways with shoulders where there are objects on the side of the highway (either parked cars, trailers, or large structures) particularly when coming around a curve or bend (most unreliable on mountain highways). It will quickly react and cause the Rivian to rapidly brake/decelerate. When occuring on highways with bends it can cause unexpected reactions from cars following behind not expecting sudden braking of the vehicle ahead mid bend. The best way to mitigate is to apply pressure to the accelerator pedal to override the braking. It has happened numerous times since our ownership started 2 months ago. It’s received 3 over the air updates in that time and it continues to have phantom braking with update 2023.34.0.

Loses sight of vehicle ahead and will accelerate to set speed ignoring vehicle in front when in bends. It only seems to track vehicles in a straight line of sight ahead and not accommodate for steering. It’s most obvious on curves in highways and can easily be reproduced on cloverleaf on ramps or off ramps or even at low speeds when going around an obstacle.

Was driving through an intersection in traffic when I heard a loud explosion/metal-on-metal sound from the front drivers side of the vehicle. Instantly received two warnings in the IP; one for "Performance Limited" and the other for "Service Suspension Soon". The IP also stated speed was limited to 80MPH. I didn't notice any difference in driving but decided to pull over and check. Upon checking I identified a hydraulic suspension line completely disconnected and leaking hydraulic fluid in the front driver side wheel well. The wheel well also appeared to be covered in hydraulic fluid. Over the next 10-15 minutes the suspension became uneven/lopsided and the passenger side wheels were touching the wheel well. I called Rivian service and they said it was not safe to drive and had it towed to the Rivian service center. Rivian service is backlogged and will not be able to inspect and assess the damage until 9/21. Ultimately, I don't think the warnings accurately conveyed the severity of the issue and don't understand why the vehicle would let you drive up to 80mph when rivian service said it was not safe to drive.

Recent interaction with a driver alongside my vehicle. Driver begin merging into my lane. Used horn as well as decelerating to prevent collision. It appears horn was unheard by other driver. Believe the fact the horn is mounted very low on my vehicle and ducted in a way that it is not sufficiently loud to alert other drivers and prevent accidents Other posts on the Rivian forum note other Rivian drivers experiencing same issue with horn volume.

Critical battery issue, made the truck inoperable and stuck in my garage. Rivian replaced the main battery pack and the drained 12v batteries. One day after getting the truck back while I was driving, the truck motors stopped in a jarring fashion in the middle of dark one lane road. Error message said motor failure. Then got the same critical battery issue. Once the main battery dies it drains the 12v batteries; thereby, turning off the emergency lights. There is a major issue with the battery packs. It is incredibly dangerous that the motors shut down not allowing me to coast and move the truck to a safe spot. The 12v draining when there is a main battery pack failure; thereby, shutting off the emergency lights in a design flaw.

We purchased our Rivian two weeks ago today from a private seller, and Rivian will not transfer ownership of the truck to us despite multiple calls, emails, and online chats. This is a safety, security, and privacy issue. There is a major recall that I cannot get fixed because Rivian will not transfer ownership of the vehicle from the previous owner to us. The previous owners have access to the vehicle, being able to disable our keys, and could access our vehicle at any point should they so desire. They can view all recordings from the truck, which means they are accessing private conversations and communications occurring in my own private garage. We've made it abundantly clear to Rivian that this is a security and safety issue, but they will not remedy the matter by transferring ownership (the truck is currently registered in the state of Florida, and the taxes, title, and tags have all been processed.

The inner left tie rod in my truck bent and then completely snapped while I was backing out of my driveway. The tie rods are available for inspection. I was unable to steer the vehicle after the tie rod broke, and the vehicle was unable to reverse or move forward. I could've crashed on the side of the road had I gone at higher speeds. The problem has not been reproduced, but has been confirmed at the Rivian service center. The vehicle and components have been inspected by a Rivian service technician. There were no warning lamps, messages, or symptoms prior to the failure. They first appeared after I attempted to back out of my driveway at a very low speed (less than 5mph).

I love my Rivian but . . . the headlights are LED or something, and the bulbs have a plastic cover. The bulbs do not generate much heat and we have been driving in snow storms and the snow accumulates on the plastic headlight covers and the bulbs do not generate enough heat to melt the snow, so the snow accumulates and the illumination decreases to the point they are no longer functional. Driving in the dark in a snow storm with no lights is a serious safety concern. Rivian simply says, treat the plastic covers with something like "RainX", but that is nowhere near a realistic solution. Feel free to contact me if needed, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My wife weights 109lbs and the passenger airbag turns off regularly. This was reported to Rivian back in July 2022 and there hasn't been a fix provided. I can share a picture of both her in the seat and the airbag light off if this is an option. I'm hearing it reported by other Rivian owners.

The Rivian front passenger seat sensor is set to detect passengers that are >=120 pounds (according to the rivian service center). This setting is WAY too high and prevents the air bags from activating when my 5’5” daughter who weighs 110 pounds sits in the front seat. I have seen the vehicle fail to recognize she is sitting in the seat and is putting her at undue risk of injury. My complaints are: 1) I could not find the activation weight published in their owners manual and therefore assumed my vehicle was defective. This required me bringing my vehicle in for service to find out the 120 pound activation weight. This should be more actively published and owners warned to not let humans weighing less then 120 pounds sit in the front passenger seat. 2) This weight limit is WAY too high. This will prevent many adult humans from being able to safely ride in the front seat.

The contact owns a 2022 Rivian R1T. The contact stated while making a left turn the vehicle would not allow the contact to straighten the steering wheel, causing the vehicle to run off the road and struck a small tree. The contact was able to control the vehicle and was able to drive home. The vehicle was diagnosed, and the bolts of the steering system were tightened. The manufacturer was contacted but offered no assistance. The failure mileage was 12,000.

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While preparing to pull out of a parallel street parking space in my R1T with a car 3 feet in front of me, I stepped on the brake to engage Drive from Park. On releasing the brake, before stepping on the accelerator, the R1T surged at a high rate of speed hitting the car straight on, deploying the air bags in the car and blowing the rear window out of the car. The car was pushed past an empty space, 20 ft or more, into another parked car. This all happened in 2-4 seconds. The R1T surged as if the accelerator had been push to the floor surprising me and pushing me back on the driver seat. The R1T stopped when I braked. The car was totaled. The driver of the car was taken to the hospital with minor injuries but might lead to later back and neck injuries. At no time did the R1T's alarms activate. The R1T is estimated to go from zero to 60 MPH in 3 seconds. Although contacted and advised of the accident Rivian has not accepted responsibility or offered proof otherwise. The only way to prove if this accident was either driver error or systems error is to get an analysis of my R1T computer system for the 2-5 minutes before, during and after the accident. I have requested this report from Rivian 4 times and have spoken with 3 people and have 2 emails. At no time while speaking with Rivian employees was I told they cannot do the analysis, until the final response which came from the Rivian legal Department, sixteen days after my first request. The report stated - "Rivian requires a v

The vehicle constantly pulls to the right, causing a completely worn tire 10k miles. Rivian states no one but them can do an ailment and I need to drive 4.5 hrs each way to get alignment done, w/on reimbursement of time or tire. Their is no way this is factual that they are the only ones that can do alignment. If true they should pick truck up and fix it. No way one in six months should a tire get worn.

Glass used on windshield is weak. I've had multiple chips on the glass in the first 3000 miles of use. Seems prevalent on other trucks as well.

The truck was parked on a moderate slope (maybe 10-15 degrees), on a gravel driveway in slightly icy conditions. After 1-2 minutes in "park", the steering wheel began turning and the truck started moving backwards down the slope. It stopped when I pressed on the brakes. I immediately moved the truck to a flatter area. I was able to reproduce this effect multiple times on similar slopes that day. I would put the truck into park. It would be stable and stationary for 1-2 minutes. The steering wheel would then start to turn and the truck would start to move. The front wheels were rolling. I think the back wheels were sliding, but I'm not totally sure. The truck is presently at the Rivian Service Center being inspected. I've attached a photo of the truck on a slope where I could recreate the problem. There was some ice in tire tracks from the day before, but the truck never lost any traction while driving. I have video from the inside of the steering wheel starting to move on one of these occasions.

The passenger seat has rocked back when you lean too hard into the back of the chair since taking delivery of the vehicle. Today I took a flash light and tried to find the cause, I found a missing bolt in one of the 4 points at which the seat attaches to the truck.

Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.

I DO NOT OWN THIS VEHICLE. I WAS HOWEVER, INJURED BY THE DRIVER OF THE 2022 RIVIAN LAUNCH EDITION. I WAS REAR ENDED (WHILE I WAS STOPPED WAITING FOR A READ LIGHT) AT A RELATIVE HIGH SPEED FOR ROAD CONDITIONS. AFTER STUDYING THE OWNERS MANUAL, THERE ARE MULTIPLE COLLISION AVOIDANCE WARNINGS, AUDIBLE, VISUAL AND HAPTIC (VIBRATION OF THE STEERING WHEEL) WHEN A COLLISION IS IMMINENT. FURTHERMORE, THE AUTOMATIC EMERGENCY BRAKING FEATURE AND BRAKE ASSIST SHOULD COMPLETELY PREVENTED ME FROM BEING REAR ENDED AND INJURED AS A RESULT. i APPEARS THAT THE VEHICLE ACTUALLY ACCELERATED INTO THE REAR OF MY VEHICLE. DUE TO THE WEIGHT OF THE VEHICLE (7150LBS), THE "SKATEBOARD" LOW CENTER OF GRAVITY OF THE FRAME, THE 0-60MPH IN 3 SECONDS POWER (850HP - 908LB-FT TORQUE) AND THE PROTRUDING FRONT TOW HOOK, AND THE ABOVE SAFETY FEATURES NOT OPERATING AS DESIGNED, A HIGH CONCENTRATED AMOUNT OF FORCE STRUCK MY VEHICLE AND AS A RESULT IS WAS INJURED. (REPORTED TO CALFORNIA DMV) DATE OF ACCIDENT 06/29/2022

When driving and when parked the digital instrument cluster and infotainment screen (2 screen) can spontaneously turn off. This results in the entire instrument cluster being inaccessible while driving. Parking the vehicle for 20 minutes will recover the screens, but then it continues to happen. Rivian is aware of the issue and initially closed my ticket but has reopened it. I haven’t received a timeline to get it looked at and while they have reviewed logs, they haven’t given me any additional informations. The attached video shows the issue when I was parked since recording the video while driving would have been unsafe :) The car will still go into park and reverse despite the instrument cluster being inactive.

The Driver+ (D+) feature on the Rivians have both adaptive cruise control and lane centering active at the same time. There is a function unknown to me that controls whether or not the D+ feature can turn on or remain on. In certain situations, the D+ features asks the driver the disable the system by pushing the right stalk upward with a red message on the gauge console screen. In other situations, the D+ feature forcibly disables with a similar red message on the gauge console screen. The messages themselves look very similar at first glance and require the driver to look down to discern between the two because the outcome for both scenarios is very different, particularly when D+ forcibly disables itself. When D+ disables itself (again the reasons are unknown to me at the time and not predictable other than maybe GPS location), there is a VERY brief warning to the driver then turns off and automatically brakes the vehicle. This D+ error is not as common as the other warning described above that asks the user to push the right stalk upward to turn it off. Once D+ forcibly turns itself off, the vehicle brakes aggressively. Due to muscle memory of the other similar-appearing error, it is normal to push the right stalk upward to disable it. Herein lies the issue: the vehicle is aggressively slowing down and pushing up on the right stalk (seemingly to disable D+) actually puts the vehicle into Reverse drive. This is because the vehicle does NOT require the brake pedal to be pre

Roof glass used is a cheap quality product (almost like an acrylic piece). I do not believe it should be on an automotive product. Cracks started developing and growing rapidly all over. Initial point of crack could have been after I installed a bike rack with elbow resting on glass. Was using a ladder for standing next to vehicle. Did not notice the crack immediately but it started on that side and grew rapidly across the surface when parked. I had the glass replaced with out of pocket pay and have the old one with me. I believe there are 2 issues: 1) quality of glass product not meant for rugged use as a roof glass 2) lack of cross beam support for such a long span of glass used in the roof