When the Pet Comfort is used in sub freezing temperatures, the HVAC system does not respect the set temperature and the vehicle keeps heating the inside nonstop. On this particular incident, the Pet Comfort feature was set to 68º F however, I received an alert that the inside of the cabin was above 75º F.
2025 Rivian R1s complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2025 record →
On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced.
Unable to use the drive stalk to change gears. Reboot fixed it temporarily. Service center ended up replacing the Steering Column Control module.
Steering wheel vibrates back and forth when driving at highway speeds and following the flow of traffic. The shaking makes my hands and wrists numb after a few minutes of driving at speed. The car becomes uncomfortable to steer and keep straight at speed. Rivian Service Center attempted 1 repair (alignment and wheel rebalance) but the problem persists. At the second service visit, the Service Center mentions that an engineering investigation is ongoing, and that there is nothing the service center can do at this time.
Driver side high beam lights are out or malfunction. No warning on dashboard except for "Adaptive High Beam not working." When the high beam assistance is set to Off, and I turn on the high beam manually, there are no warnings about the high beam malfunction whatsoever.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2025 Rivian R1s → · Every R1s year → · How the figures are calculated →