Car Problem DataNHTSA records

2023 Rich Speciality Trailers Office

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Equipment › Appliance › Air Conditioner24V902000
Filed Nov 29, 2024347 vehiclesKuntry Kustom Rv, Llc

Defect. Kuntry Kustom RV, LLC (Kuntry Kustom) is recalling certain 2023-2024 Rich Specialty Sanitation and Office trailers, equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.

Risk. An air conditioner soft start device that overheats increases the risk of a fire.

Remedy. Dealers will remove the soft start, free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
2023 — this page0100Routine
20200100Routine
20190100Routine
20180100Routine
20170100Routine

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 29, 2024. Source: NHTSA Office of Defects Investigation.