Gillig, LLC: Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor
Gillig, LLC reported this defect to federal regulators on Dec 16, 2025 and put the number of vehicles at risk at 4. The repair is free for as long as the recall stands.
The defect
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Gillig Low Floor | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V870000.
Full record for the 2025 Gillig Low Floor → · Recalls carrying a do-not-drive advisory → · Where this data comes from →