Mercedes-Benz USA, LLC: Back Over Prevention › Warnings › External/Pedestrian Alert
Mercedes-Benz USA, LLC reported this defect to federal regulators on Dec 1, 2025 and put the number of vehicles at risk at 1,899. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2025 AMG EQE SUV 4MATIC vehicles. The external pedestrian warning sound may not continuously increase in volume as vehicle speed increases, due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of a crash.
The remedy
Dealers will update the Acoustic Vehicle Alerting System (AVAS) software, free of charge. Owner notification letters were mailed January 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025. MBUSA's number for this recall is 2025120003.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Mercedes-Benz AMG EQE Suv 4Matic | 0 | 1 | 0 | 0 |
| 2024 Mercedes-Benz AMG EQE Suv 4Matic | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V830000.
Full record for the 2025 Mercedes-Benz AMG EQE Suv 4Matic → · Recalls carrying a do-not-drive advisory → · Where this data comes from →