NHTSA campaign 25V665000 · Part 573 safety recall report

Chrysler (FCA US, LLC): Electrical System › Propulsion System › Traction Motor › Controller › Software

Chrysler (FCA US, LLC) reported this defect to federal regulators on Oct 6, 2025 and put the number of vehicles at risk at 790. The repair is free for as long as the recall stands.

The defect

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

The risk

A loss of drive power increases the risk of a crash.

The remedy

Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

2 model years covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2025 Ram Promaster6500
2024 Ram Promaster11610

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V665000.

Full record for the 2025 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →