Daimler Vans USA, LLC: Structure › Frame and Members
Daimler Vans USA, LLC reported this defect to federal regulators on Sep 12, 2025 and put the number of vehicles at risk at 4. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
The risk
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
The remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Mercedes-Benz Sprinter 2500 | 12 | 4 | 1 | 0 |
| 2024 Mercedes-Benz Sprinter 3500 | 3 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V609000.
Full record for the 2024 Mercedes-Benz Sprinter 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →