Volkswagen Group of America, Inc.: Power Train › Automatic Transmission
Volkswagen Group of America, Inc. reported this defect to federal regulators on Feb 12, 2025 and put the number of vehicles at risk at 19. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
The risk
A sudden loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Volkswagen Atlas | 51 | 5 | 0 | 1 |
| 2025 Volkswagen Atlas Cross Sport | 25 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V081000.
Full record for the 2025 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →