Volkswagen Group of America, Inc.: Electrical System › Propulsion System › Traction Battery
Volkswagen Group of America, Inc. reported this defect to federal regulators on Feb 12, 2025 and put the number of vehicles at risk at 20,201. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Audi Q5 | 20 | 4 | 0 | 0 |
| 2023 Audi Q5 | 44 | 5 | 1 | 6 |
| 2022 Audi A7 E | 0 | 1 | 0 | 0 |
| 2022 Audi Q5 | 22 | 4 | 1 | 4 |
| 2021 Audi Q5 | 74 | 8 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V080000.
Full record for the 2024 Audi Q5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →