Ford Motor Company: Visibility › Power Window Devices and Controls
Ford Motor Company reported this defect to federal regulators on Dec 20, 2024 and put the number of vehicles at risk at 47,818. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
The remedy
Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Lincoln Nautilus | 22 | 6 | 0 | 1 |
| 2024 Lincoln Nautilus | 22 | 7 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V953000.
Full record for the 2025 Lincoln Nautilus → · Recalls carrying a do-not-drive advisory → · Where this data comes from →