Mercedes-Benz USA, LLC: Latches/Locks/Linkages › Doors › Lock
Mercedes-Benz USA, LLC reported this defect to federal regulators on Sep 9, 2024 and put the number of vehicles at risk at 134. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
The risk
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
The remedy
Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Mercedes-Benz G 550 | 0 | 3 | 0 | 0 |
| 2022 Mercedes-Benz AMG G63 | 2 | 6 | 0 | 0 |
| 2022 Mercedes-Benz G 550 | 2 | 3 | 0 | 0 |
| 2021 Mercedes-Benz AMG G63 | 2 | 8 | 0 | 0 |
| 2021 Mercedes-Benz G 550 | 7 | 7 | 1 | 1 |
| 2020 Mercedes-Benz AMG G63 | 0 | 7 | 0 | 0 |
| 2020 Mercedes-Benz G 550 | 2 | 8 | 0 | 0 |
| 2019 Mercedes-Benz AMG G63 | 1 | 8 | 0 | 0 |
| 2019 Mercedes-Benz G 550 | 5 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V659000.
Full record for the 2023 Mercedes-Benz G 550 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →