Phoenix Motorcars: Electrical System
Phoenix Motorcars reported this defect to federal regulators on Sep 6, 2024 and put the number of vehicles at risk at 483. The repair is free for as long as the recall stands.
The defect
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Proterra ZX5 | 0 | 6 | 0 | 0 |
| 2021 Proterra Catalyst | 1 | 5 | 0 | 0 |
| 2021 Proterra ZX5 | 0 | 6 | 0 | 0 |
| 2020 Proterra Catalyst | 0 | 8 | 0 | 0 |
| 2020 Proterra ZX5 | 0 | 6 | 0 | 0 |
| 2019 Proterra Catalyst | 0 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V655000.
Full record for the 2022 Proterra ZX5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →