Mack Trucks, Inc.: Seats › Critical Fasteners
Mack Trucks, Inc. reported this defect to federal regulators on Jul 30, 2024 and put the number of vehicles at risk at 242. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
The risk
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
The remedy
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Mack Anthem (an) | 0 | 8 | 0 | 0 |
| 2025 Mack Granite (gr) | 1 | 8 | 0 | 0 |
| 2025 Mack Pioneer PR (4) | 0 | 12 | 0 | 0 |
| 2024 Mack Anthem (an) | 5 | 6 | 0 | 0 |
| 2024 Mack Granite (gr) | 0 | 10 | 0 | 0 |
| 2024 Mack Pinnacle (pi/Pn) | 0 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V567000.
Full record for the 2025 Mack Anthem (an) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →