Mack Trucks, Inc.: Steering › Linkages › Tie Rod Assembly
Mack Trucks, Inc. reported this defect to federal regulators on Jul 2, 2024 and put the number of vehicles at risk at 59. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
The risk
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Mack Granite (gr) | 1 | 8 | 0 | 0 |
| 2025 Mack LR | 0 | 2 | 0 | 0 |
| 2025 Mack Pioneer PR (4) | 0 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V504000.
Full record for the 2025 Mack Granite (gr) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →