Chrysler (FCA US, LLC): Structure › Body › Door
Chrysler (FCA US, LLC) reported this defect to federal regulators on Jun 6, 2024 and put the number of vehicles at risk at 266. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
The risk
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
The remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Ram Promaster | 11 | 6 | 1 | 0 |
| 2023 Ram Promaster | 96 | 6 | 5 | 0 |
| 2022 Ram Promaster | 68 | 9 | 1 | 1 |
| 2021 Ram Promaster | 111 | 8 | 3 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V416000.
Full record for the 2024 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →