NHTSA campaign 24V347000 · Part 573 safety recall report

Custom Truck And Body Works: Electrical System › Wiring

Custom Truck And Body Works reported this defect to federal regulators on May 16, 2024 and put the number of vehicles at risk at 1. The repair is free for as long as the recall stands.

The defect

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

The risk

Overloaded electrical circuits can overheat, increasing the risk of fire.

The remedy

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

1 model year covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2020 Custom Truck & Body Works Ford F-5500300

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V347000.

Full record for the 2020 Custom Truck & Body Works Ford F-550 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →