Volkswagen Group of America, Inc.: Equipment › Electrical › Infotainment › Software
Volkswagen Group of America, Inc. reported this defect to federal regulators on May 15, 2024 and put the number of vehicles at risk at 79,965. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
The risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
The remedy
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Volkswagen Id.4 | 466 | 15 | 7 | 56 |
| 2022 Volkswagen Id.4 | 137 | 7 | 1 | 15 |
| 2021 Volkswagen Id.4 | 339 | 11 | 1 | 28 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V344000.
Full record for the 2023 Volkswagen Id.4 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →