Eldorado National- California, Inc.: Equipment Adaptive/Mobility › Wheelchair Lift/Ramp
Eldorado National- California, Inc. reported this defect to federal regulators on Feb 7, 2024 and put the number of vehicles at risk at 108. The repair is free for as long as the recall stands.
The defect
Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The remedy
ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.
24 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2023 Eldorado XHF | 0 | 1 | 0 | 0 |
| 2022 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2022 Eldorado XHF | 0 | 1 | 0 | 0 |
| 2021 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2021 Eldorado XHF | 0 | 1 | 0 | 0 |
| 2020 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2020 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2019 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2019 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2018 Eldorado Arrivo | 0 | 2 | 0 | 0 |
| 2018 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2017 Eldorado Arrivo | 0 | 3 | 0 | 0 |
| 2017 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2016 Eldorado Arrivo | 0 | 2 | 0 | 0 |
| 2016 Eldorado XHF | 0 | 1 | 0 | 0 |
| 2015 Eldorado Arrivo | 0 | 2 | 0 | 0 |
| 2015 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2014 Eldorado Arrivo | 0 | 2 | 0 | 0 |
| 2014 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2013 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2013 Eldorado XHF | 0 | 3 | 0 | 0 |
| 2012 Eldorado Arrivo | 0 | 1 | 0 | 0 |
| 2012 Eldorado XHF | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V074000.
Full record for the 2023 Eldorado Arrivo → · Recalls carrying a do-not-drive advisory → · Where this data comes from →