Mack Trucks, Inc.: Steering
Mack Trucks, Inc. reported this defect to federal regulators on Dec 26, 2023 and put the number of vehicles at risk at 284. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The remedy
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Mack Anthem (an) | 5 | 6 | 0 | 0 |
| 2024 Mack Pinnacle (pi/Pn) | 0 | 5 | 0 | 0 |
| 2024 Mack Terrapro (te) | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V899000.
Full record for the 2024 Mack Anthem (an) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →