New Flyer of America, Inc.: Vehicle Speed Control
New Flyer of America, Inc. reported this defect to federal regulators on Dec 22, 2023 and put the number of vehicles at risk at 246. The repair is free for as long as the recall stands.
The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
The risk
Unintended acceleration can increase the risk of a crash.
The remedy
New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 New Flyer XE35 | 0 | 8 | 0 | 0 |
| 2023 New Flyer XE40 | 0 | 8 | 0 | 0 |
| 2023 New Flyer XE60 | 0 | 7 | 0 | 0 |
| 2022 New Flyer XE35 | 0 | 8 | 0 | 0 |
| 2022 New Flyer XE40 | 0 | 13 | 0 | 0 |
| 2021 New Flyer XE35 | 0 | 9 | 0 | 0 |
| 2021 New Flyer XE40 | 0 | 11 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V897000.
Full record for the 2023 New Flyer XE35 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →