Volkswagen Group of America, Inc.: Air Bags › Side/Window
Volkswagen Group of America, Inc. reported this defect to federal regulators on Dec 20, 2023 and put the number of vehicles at risk at 1,001. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Audi Q7 | 2 | 3 | 0 | 0 |
| 2024 Audi Q8 | 24 | 3 | 1 | 1 |
| 2024 Audi RS Q8 | 0 | 3 | 0 | 0 |
| 2024 Audi SQ7 | 1 | 2 | 0 | 0 |
| 2024 Audi SQ8 | 2 | 2 | 0 | 0 |
| 2023 Audi Q7 | 16 | 3 | 0 | 0 |
| 2023 Audi Q8 | 7 | 2 | 0 | 1 |
| 2023 Audi RS Q8 | 0 | 2 | 0 | 0 |
| 2023 Audi SQ8 | 2 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V868000.
Full record for the 2024 Audi Q7 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →