Volkswagen Group of America, Inc.: Electrical System › Propulsion System › Traction Battery Thermal › Management › Software
Volkswagen Group of America, Inc. reported this defect to federal regulators on Dec 20, 2023 and put the number of vehicles at risk at 26,866. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Audi E-Tron | 31 | 5 | 2 | 1 |
| 2021 Audi E-Tron | 36 | 9 | 1 | 0 |
| 2020 Audi E-Tron | 1 | 4 | 0 | 0 |
| 2019 Audi E-Tron | 77 | 5 | 3 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V867000.
Full record for the 2022 Audi E-Tron → · Recalls carrying a do-not-drive advisory → · Where this data comes from →