Daimler Vans USA, LLC: Suspension › Front
Daimler Vans USA, LLC reported this defect to federal regulators on Dec 15, 2023 and put the number of vehicles at risk at 33. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
The risk
A loss of steering control can increase the risk of a crash.
The remedy
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Mercedes-Benz Sprinter 1500 | 2 | 6 | 0 | 0 |
| 2023 Mercedes-Benz Sprinter 2500 | 19 | 7 | 1 | 0 |
| 2023 Mercedes-Benz Sprinter 3500 | 17 | 6 | 0 | 0 |
| 2023 Mercedes-Benz Sprinter 4500 | 0 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V849000.
Full record for the 2023 Mercedes-Benz Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →