Mercedes-Benz USA, LLC: Electronic Stability Control (esc) › Control Module › Software
Mercedes-Benz USA, LLC reported this defect to federal regulators on Dec 1, 2023 and put the number of vehicles at risk at 2,797. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
The risk
Extended stopping distance can increase the risk of a crash.
The remedy
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Mercedes-Benz GLE 450e 4Matic | 1 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V807000.
Full record for the 2024 Mercedes-Benz GLE 450e 4Matic → · Recalls carrying a do-not-drive advisory → · Where this data comes from →