Jayco, Inc.: Structure › Emergency › Escape/Egress/Exit
Jayco, Inc. reported this defect to federal regulators on Nov 9, 2023 and put the number of vehicles at risk at 168. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco White Hawk travel trailers. A window may be incorrectly marked as an emergency exit.
The risk
An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.
The remedy
Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901596.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Jayco Travel Trailer White Hawk | 0 | 1 | 0 | 0 |
| 2023 Jayco Travel Trailer White Hawk | 1 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V752000.
Full record for the 2024 Jayco Travel Trailer White Hawk → · Recalls carrying a do-not-drive advisory → · Where this data comes from →