Nova Bus (US) Inc.: Seats › Critical Fasteners
Nova Bus (US) Inc. reported this defect to federal regulators on Oct 25, 2023 and put the number of vehicles at risk at 514. The repair is free for as long as the recall stands.
Do not drive
NHTSA attached a do-not-drive advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
The risk
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
The remedy
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Nova Bus LFS | 0 | 22 | 0 | 0 |
| 2019 Nova Bus LFS Artic | 0 | 17 | 0 | 0 |
| 2018 Nova Bus LFS | 0 | 16 | 0 | 0 |
| 2018 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
| 2017 Nova Bus LFS | 0 | 18 | 0 | 0 |
| 2017 Nova Bus LFS Artic | 0 | 12 | 0 | 0 |
| 2016 Nova Bus LFS | 0 | 17 | 0 | 0 |
| 2016 Nova Bus LFS Artic | 0 | 12 | 0 | 0 |
| 2015 Nova Bus LFS | 0 | 14 | 0 | 0 |
| 2015 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V714000.
Full record for the 2019 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →