Ford Motor Company: Power Train › Driveline › Driveshaft
Ford Motor Company reported this defect to federal regulators on Oct 6, 2023 and put the number of vehicles at risk at 238,364. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Ford Explorer | 271 | 24 | 1 | 17 |
| 2021 Ford Explorer | 452 | 26 | 6 | 14 |
| 2020 Ford Explorer | 1,249 | 33 | 10 | 37 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V675000.
Full record for the 2022 Ford Explorer → · Recalls carrying a do-not-drive advisory → · Where this data comes from →