Mercedes-Benz USA, LLC: Trailer Hitches
Mercedes-Benz USA, LLC reported this defect to federal regulators on Sep 11, 2023 and put the number of vehicles at risk at 12,118. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.
The risk
A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.
The remedy
Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Mercedes-Benz GLC 300 | 55 | 12 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V629000.
Full record for the 2023 Mercedes-Benz GLC 300 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →