Kia America, Inc.: Back Over Prevention › Sensing System › Camera
Kia America, Inc. reported this defect to federal regulators on Aug 31, 2023 and put the number of vehicles at risk at 144,979. The repair is free for as long as the recall stands.
The defect
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Kia Sorento | 126 | 3 | 2 | 3 |
| 2023 Kia Sorento Hybrid | 33 | 2 | 0 | 1 |
| 2023 Kia Sorento Phev | 8 | 2 | 0 | 0 |
| 2022 Kia Sorento | 194 | 6 | 1 | 4 |
| 2022 Kia Sorento Hybrid | 12 | 4 | 1 | 0 |
| 2022 Kia Sorento Phev | 22 | 5 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V610000.
Full record for the 2023 Kia Sorento → · Recalls carrying a do-not-drive advisory → · Where this data comes from →