Ford Motor Company: Latches/Locks/Linkages › Doors › Latch
Ford Motor Company reported this defect to federal regulators on Jul 21, 2023 and put the number of vehicles at risk at 112,225. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
The risk
An unlatched door can open while driving, increasing the risk of injury.
The remedy
Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ford Transit Connect | 104 | 10 | 1 | 1 |
| 2015 Ford Transit Connect | 66 | 11 | 0 | 3 |
| 2014 Ford Transit Connect | 128 | 15 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V502000.
Full record for the 2016 Ford Transit Connect → · Recalls carrying a do-not-drive advisory → · Where this data comes from →