Chrysler (FCA US, LLC): Power Train › Automatic Transmission › Internal › Park Pawl
Chrysler (FCA US, LLC) reported this defect to federal regulators on Apr 27, 2023 and put the number of vehicles at risk at 165,503. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
The risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
The remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Ram Promaster | 111 | 8 | 3 | 1 |
| 2020 Ram Promaster | 42 | 5 | 0 | 3 |
| 2019 Ram Promaster | 60 | 9 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V301000.
Full record for the 2021 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →