Prevost Car (US) Inc.: Seats › Critical Fasteners
Prevost Car (US) Inc. reported this defect to federal regulators on Apr 17, 2023 and put the number of vehicles at risk at 280. The repair is free for as long as the recall stands.
The defect
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
The risk
A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
The remedy
Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Prevost X3-45 Commuter | 0 | 8 | 0 | 0 |
| 2022 Prevost X3-45 Commuter | 0 | 11 | 0 | 0 |
| 2021 Prevost X3-45 Commuter | 0 | 15 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V271000.
Full record for the 2023 Prevost X3-45 Commuter → · Recalls carrying a do-not-drive advisory → · Where this data comes from →