9299-5000 Quebec Inc.: Equipment › Appliance › Oven/Stove/Cooktop
9299-5000 Quebec Inc. reported this defect to federal regulators on Mar 23, 2023 and put the number of vehicles at risk at 61. The repair is free for as long as the recall stands.
The defect
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
The risk
A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Helio O2 | 0 | 1 | 0 | 0 |
| 2022 Helio O2 | 0 | 1 | 0 | 0 |
| 2021 Helio O2 | 0 | 1 | 0 | 0 |
| 2020 Helio O2 | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V194000.
Full record for the 2023 Helio O2 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →