General Motors, LLC: Back Over Prevention › Sensing System › Camera
General Motors, LLC reported this defect to federal regulators on Nov 23, 2022 and put the number of vehicles at risk at 10,199. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
The risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Cadillac XT4 | 18 | 5 | 1 | 0 |
| 2019 Cadillac XT4 | 22 | 3 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V868000.
Full record for the 2020 Cadillac XT4 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →