Nova Bus (US) Inc.: Steering › Critical Fasteners
Nova Bus (US) Inc. reported this defect to federal regulators on Nov 15, 2022 and put the number of vehicles at risk at 827. The repair is free for as long as the recall stands.
Do not drive
NHTSA attached a do-not-drive advisory to this campaign. It applies to specific production runs, so check your own VIN with the manufacturer or at nhtsa.gov/recalls before driving the vehicle.
The defect
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
The risk
Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
The remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Nova Bus LFS | 0 | 35 | 0 | 0 |
| 2021 Nova Bus LFS | 0 | 23 | 0 | 0 |
| 2021 Nova Bus LFS Artic | 0 | 11 | 0 | 0 |
| 2020 Nova Bus LFS | 0 | 21 | 0 | 0 |
| 2020 Nova Bus LFS Artic | 0 | 15 | 0 | 0 |
| 2019 Nova Bus LFS | 0 | 22 | 0 | 0 |
| 2019 Nova Bus LFS Artic | 0 | 17 | 0 | 0 |
| 2018 Nova Bus LFS | 0 | 16 | 0 | 0 |
| 2018 Nova Bus LFS Artic | 0 | 10 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V845000.
Full record for the 2022 Nova Bus LFS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →