Kia America, Inc.: Power Train › Automatic Transmission
Kia America, Inc. reported this defect to federal regulators on Oct 11, 2022 and put the number of vehicles at risk at 69,038. The repair is free for as long as the recall stands.
The defect
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Kia K5 | 111 | 4 | 0 | 6 |
| 2022 Kia K5 | 129 | 5 | 4 | 15 |
| 2022 Kia Sorento | 194 | 6 | 1 | 4 |
| 2021 Kia K5 | 169 | 6 | 2 | 8 |
| 2021 Kia Sorento | 255 | 4 | 1 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V760000.
Full record for the 2023 Kia K5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →