General Motors, LLC: Back Over Prevention › Sensing System › Camera
General Motors, LLC reported this defect to federal regulators on Sep 22, 2022 and put the number of vehicles at risk at 95,231. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
The risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Cadillac XT5 | 20 | 2 | 0 | 0 |
| 2021 Cadillac XT6 | 21 | 2 | 0 | 0 |
| 2021 GMC Acadia | 156 | 2 | 0 | 8 |
| 2020 Cadillac XT5 | 24 | 5 | 0 | 0 |
| 2020 Cadillac XT6 | 39 | 4 | 0 | 0 |
| 2020 GMC Acadia | 106 | 6 | 0 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V709000.
Full record for the 2021 Cadillac XT5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →