Mercedes-Benz USA, LLC: Back Over Prevention › Display Function
Mercedes-Benz USA, LLC reported this defect to federal regulators on Jul 11, 2022 and put the number of vehicles at risk at 8,530. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Mercedes-Benz AMG EQS 53 | 1 | 4 | 0 | 1 |
| 2022 Mercedes-Benz EQS 450 | 35 | 13 | 0 | 6 |
| 2022 Mercedes-Benz EQS 580 | 6 | 12 | 1 | 0 |
| 2021 Mercedes Benz S500 | 1 | 7 | 0 | 0 |
| 2021 Mercedes-Benz S 580 | 34 | 16 | 0 | 2 |
| 2021 Mercedes-Maybach S 580 | 0 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V493000.
Full record for the 2022 Mercedes-Benz AMG EQS 53 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →