Ford Motor Company: Power Train › Axle Assembly
Ford Motor Company reported this defect to federal regulators on Apr 14, 2022 and put the number of vehicles at risk at 252,936. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
The risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
The remedy
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Ford Explorer Hybrid | 1 | 1 | 0 | 0 |
| 2022 Ford Explorer Phev | 0 | 1 | 0 | 0 |
| 2021 Ford Explorer Hybrid | 7 | 1 | 0 | 3 |
| 2021 Ford Explorer Intercept Hybrid | 0 | 1 | 0 | 0 |
| 2021 Ford Explorer Phev | 0 | 1 | 0 | 0 |
| 2021 Ford Explorer Police Intercept | 1 | 1 | 0 | 0 |
| 2020 Ford Explorer Hybrid | 2 | 1 | 1 | 0 |
| 2020 Ford Explorer Intercept Hybrid | 2 | 1 | 0 | 0 |
| 2020 Ford Explorer Phev | 0 | 1 | 0 | 0 |
| 2020 Ford Explorer Police Intercept | 1 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V255000.
Full record for the 2022 Ford Explorer Hybrid → · Recalls carrying a do-not-drive advisory → · Where this data comes from →