Toyota Motor Engineering & Manufacturing: Suspension › Front › Shock Absorber
Toyota Motor Engineering & Manufacturing reported this defect to federal regulators on Apr 13, 2022 and put the number of vehicles at risk at 4,215. The repair is free for as long as the recall stands.
The defect
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.
The risk
A separated shock absorber can cause a loss of vehicle stability, increasing the risk of a crash.
The remedy
Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Lexus NX250 | 0 | 2 | 0 | 0 |
| 2022 Lexus NX350 | 0 | 2 | 0 | 0 |
| 2022 Lexus NX350H | 1 | 2 | 0 | 1 |
| 2022 Lexus NX450H+ | 2 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V238000.
Full record for the 2022 Lexus NX250 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →