Prevost Car (US) Inc.: Structure › Interior Panels › Ceiling
Prevost Car (US) Inc. reported this defect to federal regulators on Dec 9, 2021 and put the number of vehicles at risk at 201. The repair is free for as long as the recall stands.
The defect
Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.
The risk
A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.
The remedy
Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Prevost X3 Coach | 0 | 1 | 0 | 0 |
| 2022 Prevost X3 Com | 0 | 1 | 0 | 0 |
| 2021 Prevost X3 Coach | 0 | 1 | 0 | 0 |
| 2021 Prevost X3 Com | 0 | 1 | 0 | 0 |
| 2020 Prevost X3 Coach | 0 | 1 | 0 | 0 |
| 2020 Prevost X3 Com | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V951000.
Full record for the 2022 Prevost X3 Coach → · Recalls carrying a do-not-drive advisory → · Where this data comes from →