Volkswagen Group of America, Inc.: Structure › Body
Volkswagen Group of America, Inc. reported this defect to federal regulators on Dec 8, 2021 and put the number of vehicles at risk at 288,991. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
The risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Audi Q5 Sportback | 23 | 5 | 1 | 1 |
| 2022 Audi SQ5 | 6 | 2 | 0 | 0 |
| 2021 Audi Q5 | 74 | 8 | 0 | 2 |
| 2021 Audi SQ5 | 13 | 5 | 0 | 0 |
| 2020 Audi Q5 | 25 | 6 | 1 | 3 |
| 2020 Audi SQ5 | 8 | 4 | 0 | 0 |
| 2019 Audi Q5 | 53 | 5 | 0 | 5 |
| 2019 Audi SQ5 | 20 | 5 | 0 | 1 |
| 2018 Audi Q5 | 209 | 6 | 0 | 10 |
| 2018 Audi SQ5 | 25 | 5 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V947000.
Full record for the 2022 Audi Q5 Sportback → · Recalls carrying a do-not-drive advisory → · Where this data comes from →