Daimler Vans USA, LLC: Structure
Daimler Vans USA, LLC reported this defect to federal regulators on Dec 1, 2021 and put the number of vehicles at risk at 30. The repair is free for as long as the recall stands.
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
The risk
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The remedy
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mercedes-Benz Sprinter 1500 | 9 | 17 | 0 | 1 |
| 2021 Mercedes-Benz Sprinter 2500 | 45 | 18 | 0 | 2 |
| 2021 Mercedes-Benz Sprinter 3500 | 8 | 16 | 0 | 1 |
| 2021 Mercedes-Benz Sprinter 4500 | 0 | 16 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V934000.
Full record for the 2021 Mercedes-Benz Sprinter 1500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →