Jayco, Inc.: Suspension › Rear
Jayco, Inc. reported this defect to federal regulators on Nov 16, 2021 and put the number of vehicles at risk at 625. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
The risk
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
The remedy
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Entegra Anthem | 0 | 7 | 0 | 0 |
| 2022 Entegra Embark | 0 | 1 | 0 | 0 |
| 2022 Entegra Reatta | 0 | 4 | 0 | 0 |
| 2022 Entegra Reatta XL | 0 | 7 | 0 | 0 |
| 2022 Jayco Embark | 0 | 3 | 0 | 0 |
| 2021 Entegra Anthem | 0 | 8 | 0 | 0 |
| 2021 Entegra Reatta | 0 | 5 | 0 | 0 |
| 2021 Entegra Reatta XL | 0 | 7 | 0 | 0 |
| 2021 Entegra Redundant Embark | 0 | 1 | 0 | 0 |
| 2021 Jayco Embark | 0 | 5 | 0 | 0 |
| 2020 Entegra Anthem | 1 | 7 | 0 | 0 |
| 2020 Entegra Reatta | 0 | 6 | 0 | 0 |
| 2020 Entegra Reatta XL | 0 | 5 | 0 | 0 |
| 2020 Entegra Redundant Embark | 0 | 1 | 0 | 0 |
| 2020 Jayco Embark | 1 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V886000.
Full record for the 2022 Entegra Anthem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →