Mercedes-Benz USA, LLC: Visibility › Glass, Side/Rear
Mercedes-Benz USA, LLC reported this defect to federal regulators on Oct 22, 2021 and put the number of vehicles at risk at 23. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
The risk
Detached rear glass can become a road hazard, increasing the risk of a crash.
The remedy
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mercedes-Benz AMG GLE53 | 16 | 16 | 0 | 0 |
| 2021 Mercedes-Benz AMG GLE63 S | 0 | 6 | 0 | 0 |
| 2021 Mercedes-Benz AMG GLS63S | 0 | 1 | 0 | 0 |
| 2021 Mercedes-Benz GLE 350 | 48 | 14 | 2 | 3 |
| 2021 Mercedes-Benz GLE 580 | 2 | 7 | 0 | 0 |
| 2021 Mercedes-Benz GLS450 | 31 | 12 | 2 | 1 |
| 2021 Mercedes-Benz GLS580 | 5 | 11 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V832000.
Full record for the 2021 Mercedes-Benz AMG GLE53 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →