Mercedes-Benz USA, LLC: Air Bags › Sensor › Occupant Classification › Front Passenger
Mercedes-Benz USA, LLC reported this defect to federal regulators on Oct 11, 2021 and put the number of vehicles at risk at 1,311. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Mercedes Benz S500 | 1 | 7 | 0 | 0 |
| 2021 Mercedes-Benz S 580 | 34 | 16 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V789000.
Full record for the 2021 Mercedes Benz S500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →